--- title: Explore our latest discoveries | Brand Culture (2) description: Brand Culture | (2) --- [![Madison-logo-206-2](https://insights.madison-design.com/hs-fs/hubfs/Madison-logo-206-2.png?width=424&height=79&name=Madison-logo-206-2.png "Madison-logo-206-2")](https://madison-design.com/) - [Work](https://madison-design.com/work/) - [About](https://madison-design.com/about-us/) - [Insights](https://insights.madison-design.com/blog) - [Contact](https://madison-design.com/contact/) - [Work](https://madison-design.com/work/) - [About](https://madison-design.com/about-us/) - [Insights](https://insights.madison-design.com/blog) - [Contact](https://madison-design.com/contact/) # Explore our latest discoveries Posts in # Brand Culture (2) [![5 ways to be a better listener for your customers](https://insights.madison-design.com/hubfs/Artboard%2099_Blog_recycled_Fa-4.png)](https://insights.madison-design.com/blog/5-ways-to-be-a-better-listener-for-your-customers) ## [5 ways to be a better listener for your customers](https://insights.madison-design.com/blog/5-ways-to-be-a-better-listener-for-your-customers) [by Jackie Roberto](https://insights.madison-design.com/blog/author/jackie-roberto) | May 28, 2021 Today’s consumers don’t just expect brands to listen to them—they seek out evidence that brands are [Read More](https://insights.madison-design.com/blog/5-ways-to-be-a-better-listener-for-your-customers) [![Don’t hesitate. Appreciate.](https://insights.madison-design.com/hubfs/Tapestry%20foamflower%20(botanical%20name%20Tiarella%20cordifolia)%2c%20also%20known%20as%20heartleaved%20or%20Allegheny%20foamflower%2c%20false%20miterwort%2c%20and%20coolwort%2c%20with%20reddish%20veins%2c%20in%20spring%20garden%20in%20southern%20Wisconsin.jpeg)](https://insights.madison-design.com/blog/appreciate) ## [Don’t hesitate. Appreciate.](https://insights.madison-design.com/blog/appreciate) [by Jackie Roberto](https://insights.madison-design.com/blog/author/jackie-roberto) | May 14, 2021 How a gesture of gratitude helps your brand build goodwill “People will forget what you said. People will forget what you did. But people [Read More](https://insights.madison-design.com/blog/appreciate) [![How to stretch your brand to survive disruption](https://insights.madison-design.com/hubfs/Artboard%2099%20copy%203_Blog_recycled_Fa.png)](https://insights.madison-design.com/blog/stretchtosurvive) ## [How to stretch your brand to survive disruption](https://insights.madison-design.com/blog/stretchtosurvive) [by Jackie Roberto](https://insights.madison-design.com/blog/author/jackie-roberto) | Apr 23, 2021 Back in the 1950s, brands were about me (the product) and all my wonderful and futuristic features. [Read More](https://insights.madison-design.com/blog/stretchtosurvive) [![5 basics of building brand trust](https://insights.madison-design.com/hubfs/Artboard%2099%20copy%202_Blog_recycled_Fa.png)](https://insights.madison-design.com/blog/brandtrust) ## [5 basics of building brand trust](https://insights.madison-design.com/blog/brandtrust) [by Jackie Roberto](https://insights.madison-design.com/blog/author/jackie-roberto) | Mar 22, 2021 Trust in brands seems to be in short supply lately. While companies struggle to find their footing, consumers see broken promises, [Read More](https://insights.madison-design.com/blog/brandtrust) [![When Time Stops](https://insights.madison-design.com/hubfs/The%20Milky%20Way%20and%20some%20trees%20in%20mountains.jpeg)](https://insights.madison-design.com/blog/whentimestops) ## [When Time Stops](https://insights.madison-design.com/blog/whentimestops) [by Jackie Roberto](https://insights.madison-design.com/blog/author/jackie-roberto) | Mar 15, 2021 Isolation does strange things to time. For many, time slows to a standstill – yet it can disappear in a blink of binge-watching, rapid-fire clickbait. [Read More](https://insights.madison-design.com/blog/whentimestops) [![Promises, Promises](https://insights.madison-design.com/hubfs/Stock%20images/Gray%20Pavement%20Consisting%20of%20Three%20Combined%20Hexagons.%20Seamless%20Tileable%20Texture..jpeg)](https://insights.madison-design.com/blog/promisespromises) ## [Promises, Promises](https://insights.madison-design.com/blog/promisespromises) [by Jackie Roberto](https://insights.madison-design.com/blog/author/jackie-roberto) | Feb 12, 2021 In some ways, the current crisis is a moment of truth for brands. In the face of extraordinary demands, they’re being forced – some for the [Read More](https://insights.madison-design.com/blog/promisespromises) [![How your culture can shape your brand–and vice versa](https://insights.madison-design.com/hubfs/Artboard%2099%20copy_Blog_recycled_Fa-1.png)](https://insights.madison-design.com/blog/tips-for-brands-during-covid-19-culture-matters-more-than-ever) ## [How your culture can shape your brand–and vice versa](https://insights.madison-design.com/blog/tips-for-brands-during-covid-19-culture-matters-more-than-ever) [by Jackie Roberto](https://insights.madison-design.com/blog/author/jackie-roberto) | Apr 21, 2020 It’s said that character is not shown in your thoughts and words, but is revealed in your actions. The same [Read More](https://insights.madison-design.com/blog/tips-for-brands-during-covid-19-culture-matters-more-than-ever) [Prev](https://insights.madison-design.com/blog/tag/brand-culture/page/1) [1](https://insights.madison-design.com/blog/tag/brand-culture/page/1) [2](https://insights.madison-design.com/blog/tag/brand-culture/page/2) [Next](https://insights.madison-design.com/blog/tag/brand-culture/page/3) ## Keep it coming Sign up for The Brief and get our latest insights in your inbox. We promise to keep it short and strategically sweet. [![Madison-logo-206-2](https://insights.madison-design.com/hs-fs/hubfs/Madison-logo-206-2.png?width=424&height=79&name=Madison-logo-206-2.png "Madison-logo-206-2")](https://madison-design.com/) Discovery led. People driven. - [![Follow Madison Design on Instagram](https://insights.madison-design.com/hs-fs/hubfs/Madison-Instagram.png?width=24&height=24&name=Madison-Instagram.png)](https://www.instagram.com/madisondesignus/) - [![Follow Madison Design on Facebook](https://insights.madison-design.com/hs-fs/hubfs/Madison-Facebook.png?width=24&height=24&name=Madison-Facebook.png)](https://www.facebook.com/Madison-Design-79578947019/) - [![Connect with Madison Design on LinkedIn](https://insights.madison-design.com/hs-fs/hubfs/Madison-LinkedIn.png?width=24&height=24&name=Madison-LinkedIn.png)](https://www.linkedin.com/company/madison-design-group/) A Certified Women-Owned Business 515 Madison Avenue, Covington, Kentucky 41011  |  859.655.9900  |  - [Contact Form](https://madison-design.com/contact/)